Episode 174 of the Video Show – topics include – Why discounting confuses clients and veterinary associates about the real cost of veterinary services – How to handle ‘Darth Vader’ moments in your practice – How to control the costs of practice inventory more effectively – Why veterinary practices aren’t dealing with more feline dentals and my quick business tip for this episode
In this episode we’ll we’ll hear why discounting confuses clients and veterinary associates about the real cost of veterinary services and…
Does your small animal practice regard routine vaccination and neutering as ‘shoppable’ services which you have to offer at a….
In this episode we’ll ask if cashflow could be killing your practice and we’ll hear what Australian Vet Businesses might be doing …
Running out of money is a much more common reason for the failure of small businesses than the poor level of profit that they are able…..
The Veterinary world is being inundated with conversations about Wellness Plans – everywhere; the internet, Facebook, print magazine,….
You can tell a soon-to-fail entrepreneur by the tired, haggard look in his eyes. Like extras from “The Walking Dead,” they stumble ….
Topics include – Fly Like an Eagle – Benchmark these five numbers to grow the value of your veterinary business – 3 things you MUST ….
People who withdraw in response to conflict think they’re better than the yellers, because they feel they’re not as “aggressive.” As…
In this episode we’ll learn why understanding the business of practice will be key to your success as a clinician and we’ll ….
Graduating from vet school with an understanding that veterinary practice is a business and that your success in a practice career will ….
In this episode we’ll something about the relationship between stress and productivity and see how to to promote the ….
It’s no secret that a career in veterinary practice can be a stressful one in part because of the working hours, the fear ….
Massive flocks of starlings, known as murmurations, exhibit a rare combination of speed and scale. The birds coordinate themselves with remarkable agility
Working harder can be an easy habit to slip into. No matter how much nor how hard we try, sometimes it’s hard to switch off at the end of the day
Topics include – Happy dogs and a cat in Australia – SPVS Profitability Survey – Dress to Impress that you should be taken seriously….
Don’t get sick of wellness plans before you even start! I was enthusiastic about wellness plans at my veterinary practice, but even I ran into hiccups getting
In this episode we’ll learn why the winners in life are the ‘doers and the ‘tryers‘s and see how to turn a grumpy waiting….
I’m a fan of the great Tom Peters – author of ‘In Search of Excellence’, management guru for 40 years or more and from a quote in the…..
In this episode we’ll learn about an elegant way to reach agreement in even the most difficult situations ….
I’m planning the contents of this episode as the forthcoming referendum on the UK’s future ‘in’ or ‘out’ of the European Union…..
Topics include People are Awesome – but so are their pets – Feeling squeezed by corporate competition? – “This is my….
You can make time for life and family and hobbies and healthy priorities and healthy boundaries as a practice owner. Let your team help. This article is an excerpt …….
Since I began this column more than a year ago, a number of readers have reached out to me for advice on their own work lives. The individual situations ……
Trying to keep clients is hard enough, but problematic employee turnover on top of that can be a nightmare. Here are a couple ways to retain …….
In this episode we’ll learn about the need to reduce confusion to increase conversion and we’ll hear about two ….
Whatever you role in practice, part of your responsibility is to promote the value of your skills to the boss, your colleagues and your clients….
In this episode we’ll why practice owners need the right information at the right time for effective decision making and we’ll learn ….
I’m just back from presenting at a workshop session for practice owners, many of whom recognised the importance of ….
Topics include ‘The dog, the cat and the rat’, ‘Strategic Planning…essential for success in your veterinary practice’, ‘3 Myth that…
Although a policy manual is about as much fun to write as it is to read,it can be one of your practice’s most important documents. Manuals are often…….