Episode 174 of the Video Show – topics include – Why discounting confuses clients and veterinary associates about the real cost of veterinary services – How to handle ‘Darth Vader’ moments in your practice – How to control the costs of practice inventory more effectively – Why veterinary practices aren’t dealing with more feline dentals and my quick business tip for this episode

Vet Business Video Show – Episode 174episode 174

In this episode we’ll we’ll hear why discounting confuses clients and veterinary associates about the real cost of veterinary services and…

Discounting confuses clients and staffJohn Blog image

Does your small animal practice regard routine vaccination and neutering as ‘shoppable’ services which you have to offer at a….

Vet Business Video Show – Episode 173episode 173

In this episode we’ll ask if cashflow could be killing your practice and we’ll hear what Australian Vet Businesses might be doing …

Is cashflow killing your veterinary practice?John Blog image

Running out of money is a much more common reason for the failure of small businesses than the poor level of profit that they are able…..

Wellness Plans – the other side …wellness-100.png

The Veterinary world is being inundated with conversations about Wellness Plans – everywhere; the internet, Facebook, print magazine,….

Working 80 Hours a week is not what …overworked-100.png

You can tell a soon-to-fail entrepreneur by the tired, haggard look in his eyes. Like extras from “The Walking Dead,” they stumble ….

News and Views – August 2016 …….World Image 100x60

Topics include – Fly Like an Eagle – Benchmark these five numbers to grow the value of your veterinary business – 3 things you MUST ….

Conflict Avoidance -It Won’t Go Away …conflict-100.png

People who withdraw in response to conflict think they’re better than the yellers, because they feel they’re not as “aggressive.” As…

Vet Business Video Show – Episode 172episode 172

In this episode we’ll learn why understanding the business of practice will be key to your success as a clinician and we’ll ….

The key to your success as a clinicianJohn Blog image

Graduating from vet school with an understanding that veterinary practice is a business and that your success in a practice career will ….

Vet Business Video Show – Episode 171episode 171

In this episode we’ll something about the relationship between stress and productivity and see how to to promote the ….

The benefits and the dangers of stressJohn Blog image

It’s no secret that a career in veterinary practice can be a stressful one in part because of the working hours, the fear ….

Leaders Let Go without Losing Control.leader-new-60.png

Massive flocks of starlings, known as murmurations, exhibit a rare combination of speed and scale. The birds coordinate themselves with remarkable agility

Proven Ways to Work Smarter, Not Hardersmarter-60.png

Working harder can be an easy habit to slip into. No matter how much nor how hard we try, sometimes it’s hard to switch off at the end of the day

News and Views – July 2016 …….World Image 100x60

Topics include – Happy dogs and a cat in Australia – SPVS Profitability Survey – Dress to Impress that you should be taken seriously….

6 lessons from my year of wellness plans …wellness-60.png

Don’t get sick of wellness plans before you even start! I was enthusiastic about wellness plans at my veterinary practice, but even I ran into hiccups getting

Vet Business Video Show – Episode 170episode 170

In this episode we’ll learn why the winners in life are the ‘doers and the ‘tryers‘s and see how to turn a grumpy waiting….

Winners in life are the doers and the tryersJohn Blog image

I’m a fan of the great Tom Peters – author of ‘In Search of Excellence’, management guru for 40 years or more and from a quote in the…..

Vet Business Video Show – Episode 169episode 169

In this episode we’ll learn about an elegant way to reach agreement in even the most difficult situations ….

An elegant way to reach agreementJohn Blog image

I’m planning the contents of this episode as the forthcoming referendum on the UK’s future ‘in’ or ‘out’ of the European Union…..

News and Views – June 2016 …….World Image 100x60

Topics include People are Awesome – but so are their pets – Feeling squeezed by corporate competition? – “This is my….

Practice ownership is not a cage ….caged-60.png

You can make time for life and family and hobbies and healthy priorities and healthy boundaries as a practice owner. Let your team help. This article is an excerpt …….

When People Ask for Career Advice …career-advice-60.png

Since I began this column more than a year ago, a number of readers have reached out to me for advice on their own work lives. The individual situations ……

Stop the Revolving Door at your Practicemotivation-60.png

Trying to keep clients is hard enough, but problematic employee turnover on top of that can be a nightmare. Here are a couple ways to retain …….

Vet Business Video Show – Episode 168episode 168

In this episode we’ll learn about the need to reduce confusion to increase conversion and we’ll hear about two ….

Confused clients won’t say yesJohn Blog image

Whatever you role in practice, part of your responsibility is to promote the value of your skills to the boss, your colleagues and your clients….

Vet Business Video Show – Episode 167episode 167

In this episode we’ll why practice owners need the right information at the right time for effective decision making and we’ll learn ….

Value of regular management reportsJohn Blog image

I’m just back from presenting at a workshop session for practice owners, many of whom recognised the importance of ….

News and Views – May 2016 …….World Image 100x60

Topics include ‘The dog, the cat and the rat’, ‘Strategic Planning…essential for success in your veterinary practice’, ‘3 Myth that…

Items Every Policy Manual Should Includebusiness-manual-60.png

Although a policy manual is about as much fun to write as it is to read,it can be one of your practice’s most important documents. Manuals are often…….







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