Episode 185 of the Video Show – topics include – How to manage your chosen Key Performance Indicators – What your eventual exit from practice ownership might look like – The value of your employee records – How to respond when your clients seek advice on the internets – My quick business tip for this episode

Vet Business Video Show – Episode 185episode 185

In this episode we’ll hear how to manage your chosen Key Performance Indicators and we’ll ask what your eventual exit from …

Without KPIs, you are simply guessing ..
John Blog image

But choosing the right indicators for your practice isn’t always straightforward and will need to take into account the appropriate…

Vet Business Video Show – Episode 184episode 184

In this episode we’ll learn how to select the right numbers to monitor in your practice and we’ll hear about a template for successful …

Selecting the right numbers to monitor John Blog image

If you’ve watched many episodes of the Video Show, you probably realise by now that I’m a numbers man. Whatever goes right…

Don’t Get Caught on the Hophop-100

In today’s interconnected, always online, society, trends spread like wildfire. Consider music or fashion. Where once a particular genre ….

Delegation Can Create Great Leadersleadership-100

A practice manager’s duty is to lead his or her team and ensure the practice consistently performs in line with its mission, vision and….

News and Views – December 2016 …….World Image 100x70

Topics include – Seven Inspiring Life Lessons – VPMA and SPVS Congress 2017 – Friends with benefits…

Ask Your Employees These 6 Questionsquestions-100

So often, being a leader is about having (or getting) answers. We’re accustomed to being in charge and
making critical ….

Vet Business Video Show – Episode 183episode 183

In this episode we’ll clear up any misunderstanding about the importance of profit in veterinary practice and we’ll see what …

Generating a healthy business profit John Blog image

Take a moment to think about the veterinary practice which you own or where you work. What’s it for – what’s the objective? – and …

Vet Business Video Show – Episode 182episode 182

In this episode we’ll ask whether you could run a veterinary practice like a burger bar and we’ll learn about a model for directing group…

Systematising your veterinary practice John Blog image

I’ve recently been having another look at Michael Gerbers book – the EMyth Revisited and his reference to Ray Kroc, the …

Give Clients an Experience, ….client-experience-100

Working in a veterinary practice can be all-consuming, and team members can get so caught up in day-to-day operations that they …

Competing With Corporate Consolidationcompetition-100

Is it possible for you to continue to maintain your own practice, and even compete with the corporate giants? Definitely. Although the ….

News and Views – December 2016 …….World Image 100x60

Topics include – Look at Everything with Squid Eyes – Vet Nurses: are yours motivated or de-motivated? – The Key to Meaningful…

Letting Money Slip Through The Cracks?leaking-pipe 100

If you are a Veterinary business owner, chances are you’re letting thousands of dollars float by every month because you haven’t….

Vet Business Video Show – Episode 181episode 181

In this episode we’ll hear about a practice offering televet-medical services in Australia and we’ll learn how to use empathy statements …

A utopian future for veterinary medicineJohn Blog image

A recent article in the News and Views newsletter described a utopian future for veterinary medicine – a future in which..

Vet Business Video Show – Episode 180episode 180

In this episode we’ll learn why overnight practice success is likely to take ten years or even more and we’ll hear about the 10 signs …

Overnight success is probably a mythJohn Blog image

Business articles about the role of entrepreneurs in planning, establishing and developing new businesses sometimes give ..

4 Lessons About Stressed Customersstress-100

When people call certain service companies (Editors note; and this category would certainly include veterinarians) – they are essentially….

Unique Things Great Bosses Do Every Dayhelp-100

We’ve all heard the adage, “People don’t leave bad jobs; they leave bad bosses.” It makes great fodder for after-work gripe sessions, but is there really any data to ….

News and Views – November 2016 …….World Image 100x60

Topics include – Veterinary Business Groups Join Forces – A Utopian Future for Veterinary Medicine – 7 Easy Ways to Help Streamline…

Why Don’t More Owners Use Consultants?help-100

Earlier this year I hypothesised that the business model employed by the vast majority of veterinary business consultants was no longer working….

The single biggest influence on your profit?John Blog image

What is the single biggest influence on your practice profit? Its a matter for debate of course, but the price you charge for the

Vet Business Video Show – Episode 179episode 179

In this episode we’ll learn something about the paradox of value and we’ll hear how you can increase your personal and

Attract and retain a healthy client database
John Blog image

Now that we are beginning to generate some meaningful information about the profitability of veterinary practices in the UK,

Vet Business Video Show – Episode 178episode 178

In this episode we’ll learn the value of knowing your veterinary clinic’s bonding rate and we’ll see how to deal with a severe case of

8 Facts Practice Owners Need to Knowcorporate-consolidators-100.png

Editors Note: This important article refers specifically to Veterinary Corporate Consolidators in North America but the advice ….

Coping with compassion fatigue ….compassion-fatigue-100.png

Data from a mental health survey of more than 10,000 veterinarians in the United States suggests that nearly one in 10 U.S.veterinarians







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