Episode 182 of the Video Show – topics include – Could you run a veterinary practice like a burger bar? – A model for directing group problem solving – Do you really need a practice manager? – How to cope if disaster should occur when the practice owner is away and my quick business tip for this episode

Vet Business Video Show – Episode 182episode 182

In this episode we’ll ask whether you could run a veterinary practice like a burger bar and we’ll learn about a model for directing group…

Systematising your veterinary practice John Blog image

I’ve recently been having another look at Michael Gerbers book – the EMyth Revisited and his reference to Ray Kroc, the …

Give Clients an Experience, ….client-experience-100

Working in a veterinary practice can be all-consuming, and team members can get so caught up in day-to-day operations that they …

Competing With Corporate Consolidationcompetition-100

Is it possible for you to continue to maintain your own practice, and even compete with the corporate giants? Definitely. Although the ….

News and Views – December 2016 …….World Image 100x60

Topics include – Look at Everything with Squid Eyes – Vet Nurses: are yours motivated or de-motivated? – The Key to Meaningful…

Letting Money Slip Through The Cracks?leaking-pipe 100

If you are a Veterinary business owner, chances are you’re letting thousands of dollars float by every month because you haven’t….

Vet Business Video Show – Episode 181episode 181

In this episode we’ll hear about a practice offering televet-medical services in Australia and we’ll learn how to use empathy statements …

A utopian future for veterinary medicineJohn Blog image

A recent article in the News and Views newsletter described a utopian future for veterinary medicine – a future in which..

Vet Business Video Show – Episode 180episode 180

In this episode we’ll learn why overnight practice success is likely to take ten years or even more and we’ll hear about the 10 signs …

Overnight success is probably a mythJohn Blog image

Business articles about the role of entrepreneurs in planning, establishing and developing new businesses sometimes give ..

4 Lessons About Stressed Customersstress-100

When people call certain service companies (Editors note; and this category would certainly include veterinarians) – they are essentially….

Unique Things Great Bosses Do Every Dayhelp-100

We’ve all heard the adage, “People don’t leave bad jobs; they leave bad bosses.” It makes great fodder for after-work gripe sessions, but is there really any data to ….

News and Views – November 2016 …….World Image 100x60

Topics include – Veterinary Business Groups Join Forces – A Utopian Future for Veterinary Medicine – 7 Easy Ways to Help Streamline…

Why Don’t More Owners Use Consultants?help-100

Earlier this year I hypothesised that the business model employed by the vast majority of veterinary business consultants was no longer working….

The single biggest influence on your profit?John Blog image

What is the single biggest influence on your practice profit? Its a matter for debate of course, but the price you charge for the

Vet Business Video Show – Episode 179episode 179

In this episode we’ll learn something about the paradox of value and we’ll hear how you can increase your personal and

Attract and retain a healthy client database
John Blog image

Now that we are beginning to generate some meaningful information about the profitability of veterinary practices in the UK,

Vet Business Video Show – Episode 178episode 178

In this episode we’ll learn the value of knowing your veterinary clinic’s bonding rate and we’ll see how to deal with a severe case of

8 Facts Practice Owners Need to Knowcorporate-consolidators-100.png

Editors Note: This important article refers specifically to Veterinary Corporate Consolidators in North America but the advice ….

Coping with compassion fatigue ….compassion-fatigue-100.png

Data from a mental health survey of more than 10,000 veterinarians in the United States suggests that nearly one in 10 U.S.veterinarians

News and Views – October 2016 …….World Image 100x60

Topics include – Life is Better with a Dog – 4 ways to break veterinary clients’ Dr. Google habit – Let’s make our team WANT to come to..

I don’t like or enjoy veterinary dentistrydog-teeth-100.png

As a veterinarian, I will admit that at times I’ve had a love hate relationship with dentistry. I still remember in my second practice….

Business performance and KPI monitoringJohn Blog image

Some years ago during a business trip to Australia I had an opportunity to meet up with Anne and Paolo Lencioni – two vets who are also

Vet Business Video Show – Episode 177episode 177

In this episode we’ll hear about at an initiative which combines the benefits of sophisticated practice management software

We can learn from the success of Team GBJohn Blog image

Here in the UK we are in the midst of enjoying the television coverage of the Olympic Games in Rio. Team GB is enjoying huge success and

Vet Business Video Show – Episode 176episode 175

In this episode we’ll learn how ‘playing a game’ can meld a group of individuals into a team of people with a common purpose in life

Vet Business Video Show – Episode 175episode 175

In this episode we’ll take a sneak peek at the Veterinary Management Institute in the United States and we’ll hear about the most common

Identify your lapsed clients and their needsJohn Blog image

Some of the most important key performance indicators in veterinary practice relate to your client database.You certainly need to

Three important people you want to be closecarpenters-100.png

Why do birds suddenly appear – Every time you are near? – Just like me, they long to be – Close to you. In 1970, the brother/sister act…..

Associate buy-ins: No tricks, just treats …partnership-100.png

In order to find out whether or not there’s chemistry between a veterinary practice owner and a newly-hired associate, you need to







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